Our Spartan Will!
Each year at this time Michigan State University welcomes thousands of new and returning students and faculty to campus. Their first interaction as a Spartan is often experienced through the technologies deployed by individuals, teams, departments, and colleges across the university. The planning and preparation that goes into these first impressions are no small feat. Determined to improve, we continually make strides in strengthening core services and improving the experience and interactions within our digital environment.
The first few weeks of the 2016-17 academic year have been the smoothest start of a semester I can recall since joining MSU three years ago, evidence that the change management and service delivery processes and activities we enacted as part of our IT service improvement plan have made a substantial positive impact. Part of our plan was to accomplish several critical objectives, such as improving how we deploy changes, protect services in our environment, reduce the number of unauthorized changes, and improve overall efficiency. I want to thank all of our information technology staff for diving in and not just meeting, but exceeding, those objectives we set to improve campus satisfaction. The university has greatly benefited and your efforts are noticed in a very positive way across all levels of the university.
Building for the Future (pun intended)
Earlier this month, the MSU Board of Trustees approved the construction of a new data center. The “Data Center – Business Continuity and High Performance Computing” project will help support the ever-growing campus demand for technology and be a cornerstone of MSU’s mission of education, research, and outreach. Specifically, the project will be addressing the need for increased capacity and security while consolidating two enterprise data centers and hosting high performance computing equipment. Construction is scheduled to begin September 2016 and be substantially completed by February 2018. The new MSU Data Center is part of the IT Transformation initiative.
Over the next few months we will kick-off several major IT initiatives including a new electronic health records system, an IT governance model, and a comprehensive change management approach. Today, organizational and technological innovation are inextricably linked with the gap between IT and other parts of university business closing fast. To keep pace with the university’s education, research and outreach objectives, we must remain focused on the vision, strategy and approach we outlined ten months ago. Our efforts will continue to be focused on stabilizing our environment and provide a strong technology foundation. Particularly key elements of our IT Transformation framework include:
- IT Leadership and Governance to increase transparency, expand IT engagement, and improve IT leadership and planning capabilities.
- IT Finance and Operating Model to drive simplification, cost reduction, and technology modernization.
- IT Talent to help ensure optimal use of human resources and alignment with university strategy, mission, and goals.
- IT Services that are flexible, encourages resource sharing, and provides staff with development opportunities.
- Enabling Capabilities for stability AND change. Stability to ensure we are solid, efficient, effective, and stable and change for innovation, competitiveness, and agility.
Visit https://bolderit.msu.edu to learn more about MSU’s IT Transformation and related projects.
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