#TeamMSUIT: Delivering outstanding classroom experiences

September 7, 2017 by

“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” – Peter Drucker, Thought Leader of Modern Management

Recently, Campus Technology published their second annual Teaching with Technology Survey. The results showed that “faculty have a positive outlook about technology’s impact on their work, teaching effectiveness, student learning and more.” Their data revealed that 73% of the respondents, representing faculty members at colleges and universities across the United States, acknowledge that technology has made their jobs “easier” or “much easier.”

This month, I want to recognize the IT teams who work every day, side by side with faculty, instructors, staff, and colleagues across MSU to deliver outstanding classroom experiences for students and instructors. With the fall semester instructor teaching students with technology cart visiblecourses underway, more than 8,000 new Spartans – one of the largest freshmen classes in MSU history – assemble in real and virtual classrooms, taking their first significant steps toward building knowledge that will serve them for a lifetime.

Many of the capabilities, technologies, and tools to run courses are supported by MSU IT. We support more than 435,500 unique devices on our network, process more than 5,000 jobs annually by our Scoring Office, 10,500 technology spaces and items are available for instruction, 21 million logins are made through our Learning Management Systems, 560 instructional spaces supported by field services, and countless other enrollment, instruction, and research systems and tools that enable the academic and research mission of MSU. All of this helps deliver a seamless experience that ensures MSU faculty and academic staff have the technology to support them in doing what they do best – teaching and guiding students on their academic journey.

We have a lot to be proud of, as demonstrated in positive feedback received from various colleges on how we align their needs with IT capabilities. For example, Spartan 365 creates integrated environments for communication, collaboration, and knowledge management. These technology tools help instructors and students solve both complex and simple problems with ease. Thank you to each and every one of you in MSU IT who strive to make a difference for the MSU community every day.

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